Communication is a crucial aspect of running a successful business. Even though emails and instant messaging applications have taken over, telephone communication remains prominent. That is why, when picking a new phone system for your enterprise, it is imperative to create a list of features that are important to you and could help your endeavor reach new heights. Some common features available in phone systems that may help you grow your business are listed below. Top features to watch out for in phone systems for businesses Multiple phone lines-  Having multiple phone lines lets your employees switch between calls and better manage high call volume. The number of lines your business requires depends on the size of your enterprise. Auto-attendant-  Companies will benefit from automated greeting systems that route the caller to the required department, depending on their query. Visual voicemail-  Voicemail systems for businesses are more advanced than just recording messages. They can be used to transcribe the message and send it to the concerned employee via text or mail. Conference calls-  This allows multiple employees to tune into one call and is necessary for companies operating a hybrid workforce. Call forwarding-  This feature allows a user to forward a call to another phone number or email address.