The quality of patient care and experience is crucial in healthcare services. It impacts the overall outcomes of treatments and plays a significant role in shaping patients’ perceptions of healthcare providers and healthcare systems. With new challenges and complexities arising in delivering care, health experts must prioritize patient care to improve treatment outcomes. It calls for strategies like boosting communication, promoting patient education, offering supportive services, fostering a positive workplace culture, and more. Establish strong patient-provider relationships Developing strong patient-provider relationships can improve patient satisfaction and trust in healthcare providers. Healthcare providers should create a welcoming and supportive environment where patients feel comfortable discussing their health, troubles, doubts, and goals. Communicate effectively Effective communication is crucial for providing quality care and improving patient experience. Healthcare providers must be trained to communicate professionally, avoid using too much healthcare jargon, and listen actively to patients to ensure they understand their needs. Prioritize patient education Patient education is crucial for improving treatment outcomes and patient experience. Therefore, it is necessary to prioritize educating patients about their health conditions, treatment options, and preventive measures to manage their condition. Encourage shared decision-making Shared decision-making involves healthcare providers and patients collaborating to make decisions on diagnosis, treatment, and care.